Edinburgh doggy daycare receives noise complaints

Edinburgh-based doggy daycare Citidogs Creche may have to turn away business due to noise complaints from neighbours.

Several residents have complained to the council about the noise of dogs barking coming from the facility, which recently relocated from Colinton to Swanston Farm earlier this year after their lease expired.

Staff at the dog daycare say they have been shouted at by neighbours and its customers have been harassed in the carpark about the issue.

The nearest housing to the daycare is 300 metres away and Citidogs staff have been doing regular decibel checks in the area, however, they claim the sound-measuring devices are picking up “absolutely nothing”.

Sarah McLean, the Director of Citidogs Creche, told Edinburgh Evening News: “If there is a noise issue, we’ll do everything we possibly can to resolve it.”

She added: “I do understand that a dog daycare centre in the area is not the most appealing prospect to neighbours. But while the idea of it may be awful, the reality is very different.”

Citidog Creche has warned customers that dogs who are “noisy by nature” may be turned away from the daycare in the future, if the complaints continue.

Meanwhile, McLean is urging those who living close to the facility “see the bigger picture” – the business provides an important service to the community.

A spokesperson for the City of Edinburgh Council told Edinburgh Evening News: “It wouldn’t be appropriate to comment on individual complaints but we always investigate them and take action if we think it is required.”